[TheUltraFish]

Going to nitpick because why not? Like the overall flow but want to bounce around some ideas.
Donors, you do NOT have to do anything. You do not have to use commands, ping staff, record, nothing. It can helpful, but is not necessary. Quite a bit of the things mentioned is for staff to do, it's what they signed up for, you didn't.

What to do if you suspect there's Ghosting/Hacking:

1. Ping for staff in the Gmod #PH Channel Discord. 
   
   
2. Give us the names of the offender(s)
   
   
3. Steam IDs 
   
   
4. General description of what's going on.
   

• Example of what can be typed: @PH On-Call-Staff Aki (Steam Id: Steam_0:1:234567890) and Geb (Steam Id: Steam_0:1:234567890) are ghosting.
  
  
  

1. Is correct. You should do that because hackers/ghosters ruin the game. Please do not call them out in chat. Provide names if a staff member asks. Generally it's pretty easy to tell who is or who is not ghosting when checking the scoreboard.

2-3. We have relay, you don't need to do that. DM the responding staff member either in discord or when they join the server. Even then, the name will work fine. Remember that they can join the Discord and see that you are talking about them, talk about awkward.

Example is pretty good. Could just say ghosters and that would be fine. Making random donors/regulars do much additional work or staff jobs can have terrible results including overstepping donors. Overstepping donors can happen anyways but it doesn't help when you give the basic role as staff in this scenario.

How can I gather evidence?

1. If the Offender is on your team and you're Hunters:
   

• Console command kill after the hunters are unblinded OR grenade bomb/spam shoot props to lower your health until you die
  
  
• Begin recording once you're in First Person view of the suspected offender
  
  
• Record who you can. 
  
  
• If their account is public, check for friends online playing GMOD. If their account is private, keep an eye on who dies on the opposite team that influences their kills. Sometimes ghosters tend to kill their friends to make it easier to ghost.
  

Do not console command death. Definite way to look as suspicious as possible or look like your timefarming. When you notice them starting to play well again kill yourself by shooting up a random prop or nading. Much less suspicious (as we put this all out on the forums). This is of course if staff do NOT answer the on call as well and you want to gather evidence for a ban request.

What do I do when Staff does get on and the sus people are still at it?

• You may continue recording if you want but just communicate with the staff team. Ask them if they need any help, relay some of the things you've recorded, etc.
  
  
• However, allow the staff member to do their thing. They know what they're doing so don't over step or "help" in other ways.
  
  
• An example of "helping" is hiding in barely legal spots to lure the ghoster/hacker towards you. Just keep playing the game as you normally would. Eventually the staff team will get a handle on the situation, the player(s) will be dealt with, or the player(s) will eventually leave.
  

Use admin chat by opening the chat pressing @  which is the admin chat and giving your message or !pm staff about the issue. When staff join, you can clear off and continue playing unless staff ask for your help either be with questions or recording. Just play the game normally and everything should be fine.

What happens if the Ghoster/Hacker leaves before they're punished?

• Talk to the staff team. See if they have enough evidence for them to be punished next time OR, if in the case of hacking, be banned.
  
  
• In the case of hackers, it's good to go to the Ban Request area and put up a ban request if the staff believes so. Even if the evidence isn't enough to properly ban for hacking, the evidence will be kept in that thread for when the offender comes back on and begins again.
  

You technically have to do absolutely nothing. If you want or if a staff member asks, provide them with the information that you gathered. Make a ban request if you believe you have enough proof.

What if there is staff on the server and the Ghosting/Hacking suddenly happened?

• Type @ before your message and it'll be sent straight to Admin Chat. The staff member should see it and begin the process of gathering evidence.
  
  
• An example of how your message can be worded: @Hey, Aki and Geb are being kinda sus. They're both friends on Steam too and on opposite teams.
  
  
• That's usually all the staff member needs to know. Sometimes they might have already noticed and already begun the ghosting procedures. Most likely the staff member will somehow contact you stating this or something similar.
  
  
• Allow them some time to answer back. Don't abuse the @ chat because they're not responding. There are many components that can be at work as to why they're not answering you but, chances are, they've seen your message.
  

Just going to add to the last point. Gathering evidence can take time, especially the more crazy the server can get. Please be patient. Sometimes it can take not even a half a round to get evidence or it could take an entire map to gather evidence. It is a case by case scenario.


What do I do about someone Verbally Ghosting (aka in chat or in VC)?

• Ask them to stop and refer them to the rules.
  
  
• If they continue after that and completely ignore what they're being told, ping for staff about the situation.
  
  
• If the situation grows to be a constant verbal ghosting every round that the player dies and you have the powers, gag/mute them. Alert the staff in the discord that they've been gagged/muted because of the verbal ghosting.
  

If a staff member is on, let them handle it. Even then, you DO NOT have to do anything. You are a donor, a player with a purple rank, not staff, it is not your responsibility it's staff responsibility. Ping staff, if none respond or can join in a timely manner, you can then gag/mute. Make sure to gather evidence so people are wrong if they say you are power tripping and have possible legitimate argument.

Once again, I like the work that went into this post. However donors are not staff and they do not need to help out.