04-27-2021, 08:06 PM
By "early assistance" I mean that I can provide a (sometimes quick) first reaction to whatever is needed in the Discord. I'm thinking in terms of what I'm doing, which is more of being proactive as a moderator: at first I didn't believe one could find exploits but after thinking out of the box I got to be the first to catch one serious problem and communicated what happened to Jammin and B0T in order to fix it. I see that Battons finally fixed the root cause.
Being reactive is what I dislike in terms of moderation: my perception is that being jumpy or straight on punishments generates more hate on moderators when by my definition they are there to protect the users and aid them. I'm not aware of the context of #deleted-channel, but I'd say that it did not reduce the friction at all and that I could easily see similar issues taking place in other channels.
My opinion is that the Discord Moderator Guidelines present a hint called "broken windows theory", which is kind of effective and as far as I've seen it works, up to a nice extent, but it's prone to the issue of over-moderation. The theory that I want to check and apply here is called POP. The idea is to check for more meaningful changes that will reduce certain key problems and shift the server culture for better.
Being reactive is what I dislike in terms of moderation: my perception is that being jumpy or straight on punishments generates more hate on moderators when by my definition they are there to protect the users and aid them. I'm not aware of the context of #deleted-channel, but I'd say that it did not reduce the friction at all and that I could easily see similar issues taking place in other channels.
My opinion is that the Discord Moderator Guidelines present a hint called "broken windows theory", which is kind of effective and as far as I've seen it works, up to a nice extent, but it's prone to the issue of over-moderation. The theory that I want to check and apply here is called POP. The idea is to check for more meaningful changes that will reduce certain key problems and shift the server culture for better.
