[Lt. Star]

So I guess I'll be making a long reply/rant too. And I'll follow Matt's post just to keep things in order. Also if I repeat something forgive me, there's a lot said on the forums today and I can't remember it all.

Player Base
Most of the player base is great, but there are some that don't understand what they get into and need to have some patience with Staff. Some don't know what we have to get in order to fully do the job at hand. Also there is a lot of trolling going on and in should be toned down, especially in discord. 

Discord Staff
So there are only 2 people plus the admins...... Sorry but that is pitiful. I know there are things being worked out behind the scenes but I really feel that this was so rushed to get it out the door than it stalled. The admins had several apps put in and yes it was in a trial phase but there was no real communication there. People got put on hold then nothing happened, no message, no nothing. Honestly it should've been created when the discord server started. But the past can't be changed. Now server mods do have SOME powers in discord, kick and ban. Now I don't know about TTT mods but I was never told that I had the powers there nor given the slightest direction what I could do. I only found out when I clicked on someones name and was like "I can ban them?" So there is no communication there either, combined with no protocols makes it a free for all staffing position. People aren't even sure if apps are open cause the admins have said nothing.  The bottom line with this is have communication cause it does not exist. 

Donors
I don't have much to add here that wasn't said by Matt. You guys are NOT staff, don't act like it. I appreciate that you want to help the server and have some powers to control thing when staff aren't on but the overstepping is out of control. Read the guidelines to the servers and know where your line is. And don't interfere with what the staff are doing. If you think they are in the wrong make a thread or at the very least speak to an admin and have proof. 

Trusted
So I've seen people say trusted shouldn't even exist. Do I fully agree with that? No, not really. On the TTT side there is a lot going on and they need to learn before making bigger decisions. On PH it's much simpler. Now speaking of PH, Trusted aren't that much different than Donors in reality. They have the forceswap and tp commands, very useful but other than that they have access to staff chats and that's it. So is it a very important role on PH, not really when compared to TTT. 

T-Mods
Now here is a big difference between TTT and PH. PH T-Mods can really ban people, TTT can't, they only make the vanish for an hour. Now that would be a stop gap measure if you have mods that could be there all the time but you don't. Give them access to gban for upto 24 hours. 

Mods
I don't have anything to really add here but to say be sure they are trained well by the admins. I don't know what happens on TTT but I didn't get guidance on what to do in situations EVER in my rise through the ranks. When I became Trusted you know what I got? NOTHING. I got congrats for getting it, no this is how you do this or that, nope. I was sent free on my way and learned by watching and doing. Same happened with every other rank. Now I feel I did a good job that way but if TTT is like that then there are some of your problems. That should not be the way to handle things. Now Fish did get me set up with the commands, but I already knew how most of them worked by than from my own doing. 

Admins
Now here we go. Rotating Admins will never work, not with the limited staff we have. But they have almost no power to start with. Why do they exist? You could very simply make a committee of Mods to so the same work. They should have promotion and demotion powers so things could actually get done other wise you guys will keep your glorified mod status cause in reality that is all you are. Another problem with admins, communication. This can go back to the discord stuff. You guys have said nothing to the community about that. And that is your fault and no one elses. There should be a great amount of openness when decisions are made. Don't rush decisions like has happened in the past and be fair, if you punish one person, do it to all the same way. 

Dink
Is some of the blame on Dink? Sure. Is all of it? No. The staff team has done some of the damage to itself. Does there need to be better communication between Dink and the admins? Hell yea. But he is a person himself and he has a life. Yes its hard for him to find a co-owner but if both servers had an active one I feel many issues could be fixed. Bottom line, things need to be fixed and it will take time but it needs to be done in coordination with everyone. 

Inactive Staff Demotions
Needs to be a thing. Why have admins/mods who can ban people forever come back to a different player base and rules after months/years of absence. It makes no sense.