[Ckg]

To play a video game. Regular players need to understand we aren't here to punish you unless you're breaking the rules, and some staff need to learn to be more consistent.

I believe dong hit it right on the head as to what one of the main issues is.  We as staff do need to be more consistent in punishment and what we do/don't allow, unfortunately, that is hard when it comes to staff discretion, a good example would be how each staff has a slightly different idea of what constitutes mic spam.  The length/content is what makes this grey area hard.  Also, there can be the issue where we give regulars or donors the benefit of the doubt, where we might not give that to regular players and personally I think we need to treat everyone the same.