Staff are supposed to take harassment very seriously as we as a community don't tolerate harassment. If you see a staff member not handling it properly your best bet would be to report that staff member on the forums or try to get a hold of an Admin directly and inform them of what is happening. Also make sure to inform the staff members that are online at the time as well to assure that they are fully aware of what is happening.
As far are the rules for it goes, recently they have been getting revamped and staff are supposed to be more strict when it comes to harassment and follow those guidelines when dealing with harassment and if they aren't I apologize for that and you should consider reporting them so they get dealt with along with the people who were doing the harassing.
As far are the rules for it goes, recently they have been getting revamped and staff are supposed to be more strict when it comes to harassment and follow those guidelines when dealing with harassment and if they aren't I apologize for that and you should consider reporting them so they get dealt with along with the people who were doing the harassing.