[matt_st3 (Strongrule)]

Haven't replied yet because I'm not sure how to phrase what I think you need to work on. Overall would do the job right, and his heart in in the right place. I think the word I'm going for is objective, or rather the lack of it when it comes to trolls. I believe you drew a short straw with the recently banned group of trolls that decided to harass you, tho there are better ways to handle the situation then posting in threads not meant for that discussion. Dealing with the trolls at the end of the day is our job, but how you deal with them is equally important. One the end of things I believe they got under your skin, but its something to work on because its a hazard of the job.
Overall +1, knowing that work on our reaction to trolls needs to be done. Its not a personal thing since they don't care who so long as they get their reaction.